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Acceptable Internet Use Policy

ACCEPTABLE INTERNET USE POLICY

for all Commercial and Residential Customers

 

  1. INTRODUCTION

This Acceptable Internet Use Policy (“AIUP”) governs your use of the Internet Services (“Service”) provided by the Internet Service Provider, Starlight Fiber Ltd (the “ISP”), whether you subscribe to the Service or not, and you agree to all the terms set forth herein.

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Generally, the ISP does not monitor or edit the content posted by users of the Service or other Internet Services that may be available on or through the Service (e.g., newsgroups, chat rooms, message boards, etc.). However, the ISP and its agents reserve the right, at their sole discretion, to remove any content that, in the ISP’s judgment, does not comply with the AIUP or is otherwise harmful, objectionable, or inaccurate. The ISP is not responsible for any failure or delay in removing such content.

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In addition, the ISP may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong. Your violation of this AIUP may result in the suspension or termination of either your access to the Service and/or your ISP account. You agree to indemnify, defend, and hold the ISP harmless from any claims resulting from your use of this service, which damages you or another party. At our sole discretion, we may revoke your access for inappropriate usage.

 

Use of any information obtained via the Service is at your own risk. The ISP is not responsible for the accuracy, quality, or content of information obtained through the Service. This AIUP should be read in conjunction with our Internet Service Agreement and other policies.

 

  1. VIOLATIONS

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The following constitute violations of the ISP’s AIUP:

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(A) Using the Service to gain unauthorized access to any computer systems.

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(B) Using the Service to transmit or receive any material (by email, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national or international law, or any rules or regulations promulgated thereunder or to engage in any illegal or criminal activity in violation of local, state, national or international laws or Military of Conduct (for any military base).

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(C) Using the Service to interfere with access to the Internet by other parties or disrupt the network used by the ISP.

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(D) Using the Service to harm, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, race, ethnicity, age, or disability.

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(E) Using the Service to transmit any material (by email, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property.

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(F) Using the Service to harass, threaten, embarrass or cause distress, unwanted attention or discomfort upon another.

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(G) Using the Service to make fraudulent offers to sell or buy products, items, or services or to advance any type of financial scam such as “pyramid schemes,” “ponzi schemes,” and “chain letters.”

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(H) Adding, removing or modifying identifying network header information in an effort to deceive or mislead.

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(I) Using the Service to transmit any unsolicited bulk email or bulk commercial email (even if opt-in) is prohibited. Activities that have the effect of facilitating unsolicited bulk email or bulk commercial email, whether or not that email is commercial in nature, is prohibited.

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(J) Using the Service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of the ISP or another entity’s computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.

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(K) Using the Service to copy or transmit any material (by email, uploading, posting, or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to:

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(1) the unauthorized copying of copyrighted material including movies, television shows, radio programs, music or printed materials,

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(2) the digitization and distribution of photographs from magazines, books, or other copyrighted sources, or

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(3) the unauthorized transmittal of copyrighted software.

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(L) Using the Service to collect, or attempt to collect, personal information about third parties without their knowledge or consent.

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(M) Using the Service to harm minors in any way, including the uploading or downloading of child pornography.

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(N) Reselling the Service without the ISP’s authorization.

 

  1. EFFECTS OF VIOLATION OF THIS AIUP

 

(A) Violation of this AIUP may be by:

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(1) the person subscribing to the Service,

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(2) a member of the subscriber’s family or a guest who might have access to the Service through any equipment of the subscriber or equipment installed at the place of service,

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(3) an unauthorized person who accesses the Service through an improperly or inadequately secured computer or wireless device belonging to the subscriber, or

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(4) the use of “peer-to-peer” (“P2P”) software that allows the sharing of files by enabling computers with similar P2P software to communicate with each other and transfer files. (With many of these P2P services, when you download a file from another user, that file is indexed and your computer automatically becomes a distributor of that file to others.) Examples of such software include, but are not limited to, Limewire, Kazaa, Bearshare, BitTorrent, and Ares.

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(B) Violation of this AIUP may result in the suspension or termination of either your access to the Service and/or your ISP account. A reactivation fee of $35.00 may be applied to your account by the ISP for each instance of suspension or termination before Service is reactivated.

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(C) Illegally downloading copyrighted materials can result in civil and criminal action in which those found guilty of copyright infringement can face the following penalties:

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(1) Fines of up to $250,000 – for each occurrence;

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(2) Up to 5 years in jail, for a first offense, 10 years for a subsequent offense; and/or

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(3) Resulting legal fees and damages which must be paid.

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(D) Whenever files are illegally downloaded, Service may be suspended until the subscriber provides a signed letter to the ISP stating that the following has been accomplished:

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(1) Downloading and/or uploading of unauthorized copies of the copyrighted materials has been discontinued;

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(2) The illegally downloaded material has been permanently deleted from all computers and storage devices linked to the account and that all copies (CDs, DVDs, flash drives, etc.) have been erased or destroyed;

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(3) If P2P software is not being used for lawful purposes, it has been deleted; and

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(4) If P2P is used for lawful purposes, the only authorized files in the P2P “shared folder” are ones that are authorized to be distributed in this way and all others have been deleted.

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(E) Notices sent by owners of copyrighted materials, or their agents, to the ISP will be forwarded to the subscriber and the subscriber may be required to provide proof to the ISP that all terms and conditions of the notice have been satisfactorily met before service will be restored.

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(F) Violations of those parts of this AIUP involving violations of local, state, federal or international laws may result in prosecution by those entities.

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(G) Repeated violations of this AIUP or illegal activity may be referred to the Base Commander for Military installations.

 

  1. BROADBAND USAGE

(A) Starlight Fiber has established a generous bandwidth usage policy designed to maximize the bandwidth available to our customers as a whole. In addition, to ensure the quality of service for all subscribers, unusual or excessive bandwidth usage that affects the ISP’s ability to provide quality service to its customers may result in appropriate action being taken by the ISP.

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(B) By using the Service, you agree that you are responsible for bandwidth consumption over your connection and will comply with any limitations that are now in effect or may be established in the future. If your use of the Service results in bandwidth usage in excess of established policies or packages, ISP may, at its sole discretion, take actions to mitigate this, including but not limited to billing for excess bandwidth used, temporarily restricting or terminating data throughput from and/or to your connection, or terminating your account.

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  1. REVISIONS BY THE ISP OF THIS AIUP

The ISP reserves the right to revise, amend, or modify this AIUP, our Internet Service Agreement and our other policies at any time and in any manner. Any revision, amendment, or modification will be posted in accordance with the terms of the Internet Service Agreement.

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If there are any questions about this AIUP or the responsibilities of the subscriber, please contact Starlight Fiber at support@starlightfiber.com

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This AIUP is subject to change.

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Privacy Policy

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Starlight Fiber Ltd operates the Starlight website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Starlight website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.starlightfiber.com unless otherwise defined in this Privacy Policy.

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Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

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Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

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Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

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Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

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Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

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Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

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Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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